Job Description
About the Role
- Drive a culture of open communication and information sharing across regional Operations teams
- Opportunity to manage and build relationships with key stakeholders and Senior Executives
- Reports to Head of Assurance
Role Location: ANZ Pacific Operations, Suva
Role Type: Permanent, Full-time
As a Manager Operations Assurance, Pacific, you will be provide close support to Head of Assurance with Audit Co-ordination and remediation for Pacific Operations and Pacific Countries audit issues (this could include ANZ Internal Audit, KPMG and regulatory audit) and also assist Pacific Country Business Continuity Directors with the Business Continuity Management activities for Pacific Operations and any BCP Activities as required.
Your key accountabilities include (but not limited to):
- Coordination with the Pacific Country Assurance Managers and compile Packs for Pacific Governance forums monthly
- Extract data and provide data integrity report to the Pacific Country Assurance teams to enhance and improve the Operational Risk data on the Risk System (COR) monthly
- Support with activities to ensure compliance to the Statement of Works (SOW) Governance requirements and facilitating of annual SOW reviews and providing any Operations support to countries
- Support the effective and efficient implementation of approved Operational Risk Measurement (Under IAM Framework)
- Assist countries to manage assurance of the operations process on an end-to-end basis and supporting with events management especially for events at Pacific Operations
- Provide operational risk and Key control effectiveness support and guidance, facilitates and drives the management of operational risks. In addition, provides education, training, support and guidance of testing of controls and reporting of Pacific’s operational risks, issues and management
- Support the Office Manager role / MD ANZ Pacific Operations as needed
About You
To be successful in this role, you will ideally bring the following -
- Solid experience in managing conflicting priorities, being efficient and organised
- Strong communication skills including ability to communicate confidently and effectively with the business/operations teams across the region and senior executives
- Demonstrated problem solving and ability to build and maintain strong productive relationships
- Develop and apply business knowledge and is able to articulate issues and influence broad base of stakeholders
- Ability to demonstrate strategic insight and possess strong business acumen
- Highly autonomous and solutions focused
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
